If you encounter an emergency maintenance issue, such as flooding or any situation posing a danger of personal injury or facility damage, call extension 2155 during regular business hours (8 a.m.-5 p.m., Monday-Friday). For emergencies outside these hours, contact the resident assistant or hall director on duty.
For non-emergency repairs, complete the Work Order Request Form available on the MyCottey portal under the student life tab. The form will be routed to the director of campus and residence life, who will process the work order. If the repair is not addressed within five business days, inform the director of campus and residence life.
The Physical Plant staff handles repairs daily, but prioritizes requests based on the nature of the problem and other factors. Please be aware that repairs might be delayed if deemed low priority or if parts need to be ordered.