The Service Center offers a variety of postal and printing services to students. Most United States Postal Service (USPS) services, including postage purchases and package preparation, are available at the Service Center, which operates from 9 a.m. to noon and 1 to 4 p.m., Monday through Friday. Students can access materials such as brown paper, bubble wrap, scissors, and tape at no charge.
Student mail is picked up from the post office at 10:30 a.m. each weekday and delivered to residence halls if the address includes the student’s name, residence hall, address, city, state, and zip code. Delivery may be delayed if the address lacks full details. USPS mail is not delivered on weekends or holidays. Residential students receive a mailbox in their residence halls, while mail for commuter students not addressed to their local address is delivered to the Office of Student Life for pickup. Packages from special carriers like FedEx and United Parcel Services (UPS) are delivered to the Physical Plant loading dock and logged by Service Center personnel. Packages are delivered to Residence Halls, Library, Main Hall, and Dining Services. Packages for RBAC, RFAB, Hinkhouse, and other locations included on the regular delivery route must be picked up at the Physical Plant. Designated shelves are available for package pickup, and recipients will receive a notice in their mailbox when a package is available for pickup.
Outgoing USPS mail is collected from residence halls between 8:30 and 9:30 a.m., Monday through Friday. During this route, incoming mail and packages from the previous day are delivered to all designated delivery areas, including Residence Halls, Library, Main Hall, and Dining Services. A change of permanent home address must be reported in writing to the Office of Academic Records.
Packages delivered directly to residence halls are recorded in a logbook by the R.A.s, who will notify students to claim their packages in person, with a signature required.
Students, faculty, and staff can ship packages via UPS or FedEx at the Physical Plant during business hours, with shipping charges, if necessary, paid by cash, check, or debit/credit card. Packages being shipped through UPS or FedEx must be taken directly to the Physical Plant for processing. Cottey Cash is not accepted, and postage charges are not billed to student accounts.
The Service Center also offers photocopying services for two cents per black-and-white copy and seven cents per full-color copy. Personal copies cost ten cents per copy. Sharp photocopy machines are also available in the Library, RBAC, and RFAB, linked to student accounts and managed by the IT department. Student organizations can use copy codes issued by the mail coordinator to cover copying fees for organization-related items, which are billed to the organization’s account.
For print jobs, a print requisition must be completed and signed by the organization sponsor and submitted 10-12 days in advance. Organizations and departments are encouraged to email the Service Center when submitting print requests, especially for large or time-sensitive projects. Advance notice helps ensure projects can be completed by the requested deadline. Printing fees are charged to the organization’s account.